Hi Jo & Kev,
We also have alot of Oztrail gear, our sleeping bags are unreal they have 4 layers and whatever the weather you can be comfortable, 1 layer above for summer 3 layers below or 3 layers above for winter and 1 layer below, best sleeping bag system we have ever found, 1 bag for all seasons.
I have also just purchased their Mega Ensuite http://www.oztrail.com.au/ensuites/MPE-ENM-B.php
they are expensive but I am also lazy when it comes to all the gear we have to put together, if it makes it easy so be it.
Jo&Kev wrote:Always great to hear of good service. We use a fair bit of OzTrail gear (stove, sleeping bag, etc) so it is even better news for us!