VIC - Calder Caravan Park Mildura BEWARE

VIC - Calder Caravan Park Mildura BEWARE

Postby frizzle » Tue Feb 19, 2008 2:44 pm

Calder caravan park mildura victoria
We were extremelly disgusted with this park
We stayed in two bedroom delux cabin (not cheap)
It was absolutally filthy and the people who run this park would have to be the rudest people i have ever met in my life.
I could not believe that the racv have rated this park as 4 1/2 star
the first thing we noticed was when we went to go up the stairs to get in the cabin the stairs were broken and they swung sideways to the point were they were dangerous
Then we had trouble opening the door because the door handle was half hanging off
after we finally got in we started to unpack i placed my 12 month old grandson on the floor he crawled around for about 5 min until i noticed his knees hands and tops of his feet were absolutally filthy (and i mean black)
I went to open one of the bedroom doors and the handle fell off
I looked in the bathroom and around the bottom of the walls and in the corners of the showers there was clumps of old dried up hair and gunge
Then to my disgust i looked at the bed and there was dried feaces on the doona cover.
As we had already paid for two nights i went to see the owners and asked if they could send a cleaner to clean our cabin which did not happen so we cleaned it ourselves this was the beginning of the nightmare i though i was already in.
I was wrong because it got much much worse after this. As we had gone to mildura on holiday because we have family living there they came to the park it is very hot in mildura so we all sat outside our cabin to have a few drinks and catch up at 10.30pm a security gaurd turned up and asked our visitors to leave he said he had recieved a phone call from the owners that there were a group of people in the park who did not belong and all visitors to the park have to be out by 10pm mind you our visitors were my daughter and her husband a four year old who was asleep in the cabin and a six week old who was asleep in a pram beside us. We were not making any noise and the next day i asked the other people staying around us if we had disturbed them and they all said they did not even hear us at all even the security gaurd said he did not understand why they had called him he said usally the only time he gets called is when there are people causing trouble and being loud
After this i read through the rules of the park from cover to cover and not once did it state guest must be out of the park by 10pm so i asked the owners the next morning and they said in the rules it states all noise must cease at 10 pm and that means the same thing as all guests must leave by 10pm they also said they didn’t call the security gaurd they just do random checks on there own. I explained that he had told us that they had called him so they amended there statement and admitted that they had called. I couldn’t believe it i didn’t understand why they didn’t just come and see us themselves instead of calling security.
It gets worse though at 5pm we were sitting at the pool with my daughter and her family who had come back to see us when the owner comes in and starts abusing us his words were whats your f###ing problem mate dont you understand what rules are. Are you stupid or something pack your stuff up and get out of my park your out get out right now i have called security they will be here soon to escort you out now p###off mind you he was yelling at the top of his lungs it was very embarassing
You see we had broken the rules my daughter had taken my grandaughter swimming and they were not paying guests and the rules stated no non paying guests to swim in pool
And my husband was consuming a beer at the pool and there was no alcohol allowed in pool area which we admit was wrong but he was not intoxicated and we were not loud or causing any problems
Yes we had broken the rules and the security guard turned up and we were made to leave we asked for our money back for the night we still had left but they refused to give our money back and they were not polite about it either he likes to swear alot. $220 of our money down the drain and not a thing we could do about it we left the park
One positive note though i am so proud of my husband after being sworn at being called stupid and totally embarassed in front of other guests in the park he kept his cool i could see he was fuming with anger but he stayed polite and never raised his voice even when this horrible person was waving his finger in his face and yelling. In my book that makes him a better man than that monster who runs the Calder caravan park in mildura victoria.
My conclusion is that this all happened because we complained about how filthy our cabin was.
Thank you for listening. writing this has made me feel a sense of release this would have to have been the worst experience i have ever had it was very traumatic for myself and my family
:x
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Postby Derek Bullock » Tue Feb 19, 2008 3:03 pm

:hello: and welcome to the site.

Well that's not a very nice report. Might I suggest that you make a complaint to the RACV. I am sure they need to know about it considering they have such a good rating on this place.

You can do it online at http://www.racv.com.au/wps/wcm/connect/ ... /feedback/

Other than that I hope you join in and we hear some more from you. They are not all like that out there.


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Postby frizzle » Tue Feb 19, 2008 3:25 pm

thank you derek i have posted on racv web site
also thank you for your welcome we have stayed in many parks and have never had any trouble before this
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Postby Scolers » Tue Feb 19, 2008 4:04 pm

Welcome Frizzle,

Sorry yopu had to go through that.

We were in a similar position at Mon Repos caravan park near Bundaberg. I wn't go into it here but they do have the right to ask you to leave and not refund your money. Allright for some!

Hope you enjoy the site.

:?#

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Postby cokebottle » Tue Feb 19, 2008 4:25 pm

We had an almost similar case like that a few years back at Albury, we booked on the net a cabin in I think it was called coachhouse or something? it looked ok on the internet.

We arrived there on a Saturday arvo at about 4pm, went to the room & first thing I noticed was the screen door was broken & flapping in the breeze, then I looked around the room & found the bunk bed was just about falling apart, the venitian blinds would not close, the playground had waist high grass, there was dirt in the shower.......

I told my family to stay in the car & don't unpack, I walked back into the office & handed back the key & after a bit of talking to the owner he refunded my deposit.

I went back to my family and we drove off, crossing our fingers we could find something else, we were lucky & found a great place down the road.



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Postby CCC » Tue Feb 19, 2008 6:44 pm

Well that just SUX !
What a terrible place. Thankyou for bringing to light what a disgusting place this is and if ever I am down that way, I will definately not be staying there.

Welcome Frizzle :hello: great to have you on board :grin:
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Postby frizzle » Tue Feb 19, 2008 6:55 pm

thank you all for your warm welcome it is comforting to know there are still decent kind people on our beautiful planet :+
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Re: calder caravan park mildura BEWARE

Postby Ozzycamperboy » Tue Feb 19, 2008 8:05 pm

frizzle wrote:One positive note though i am so proud of my husband after being sworn at being called stupid and totally embarassed in front of other guests in the park he kept his cool i could see he was fuming with anger but he stayed polite and never raised his voice even when this horrible person was waving his finger in his face and yelling. In my book that makes him a better man than that monster who runs the Calder caravan park in mildura victoria.


Totally agree and it's not an easy thing to do when someone's in your face, especially if its unwarranted. Give that man a beer :cheers

Oh and welcome to the site. Hope that was your first and last bad experience with camping...... actually, it serves you right, you should have done it properly and stayed in a tent then none of this would have happened :P :mrgreen:
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Postby Poodle Jewel » Tue Feb 19, 2008 8:10 pm

Sad but yes there are some horrible places.I booked a " lovely" loooking holiday house in Taree,when i got there it was the owners house photo in the ad my holiday house was a have finished shack,it was dog friendly but as soon as we drove up their dogs came racing out barking viciously,i drove staright back out.
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Re: calder caravan park mildura BEWARE

Postby frizzle » Tue Feb 19, 2008 11:06 pm

[quote="Ozzycamperboy] Oh and welcome to the site. Hope that was your first and last bad experience with camping...... actually, it serves you right, you should have done it properly and stayed in a tent then none of this would have happened :P :mrgreen:[/quote]

:lol: 2 weeks ago i brought a wild country extra large dome
geo-family 8 tent we normally camp on river in swan hill but i was just graced with a new grandaughter on the 12th jan and we were there to meet her.
her name is tayla rose and meeting her was well worth going through all the drama
cheers
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Postby CCC » Wed Feb 20, 2008 7:36 am

aww congratulations too Frizzle :armsup :+
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Postby Golden_Daydreamer » Thu Feb 21, 2008 2:50 am

Hi frizzle.

You could also post a report on this site:

http://home.vicnet.net.au/~badger04/welcome.htm

I don't know how many use it but the reports for the caravan parks here in Horsham seem fairly accurate.
Cheers,
Henry (Golden_Daydreamer)

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Postby mo » Thu Feb 21, 2008 6:53 pm

What a nightmare.
But even though you lost some money I think may be he almost did you a favour by asking you to leave. No one needs that kind of stress especially when it is supposed to be a holiday. I hope you found some where nicer to stay.
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Postby frizzle » Fri Feb 22, 2008 12:30 am

hi mo
we actually had my husbands parents with us they are in there 70's
he actually drove them home to creswick that night his dad was very angry and refused to get another place to stay he said he wasn't going to throw good money after bad they left about 7pm it was just lucky ross had only had that one beer.I stayed on with my daughter and slept on the couch in her unit but we stayed up late had a few drinks and chatted it was good to catch up bit of a shame her dad didn't get to though
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Postby GypsyLady » Tue Feb 26, 2008 4:53 pm

frizzle wrote:hi mo
we actually had my husbands parents with us they are in there 70's
he actually drove them home to creswick that night his dad was very angry and refused to get another place to stay he said he wasn't going to throw good money after bad they left about 7pm it was just lucky ross had only had that one beer.I stayed on with my daughter and slept on the couch in her unit but we stayed up late had a few drinks and chatted it was good to catch up bit of a shame her dad didn't get to though


WELCOME frizzle and I too am extremely sorry to hear of your terrible experience. Hopefully from here on in it will be good times for you though I know it definitely leaves you feeling somewhat deflated.

Onwards and upwards from here on in.
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